Understanding Storage Limits for Your Video Messages
When using Video Contact Message, it is important to be aware of the storage limits that come with your chosen plan. Each plan has a specified amount of storage allocated for audio and video messages, which can affect how many messages you can store and manage.
What Are Storage Limits?
Storage limits refer to the maximum amount of data you can upload and store on the platform. This includes all video and audio recordings sent by your website visitors. Depending on your plan, these limits will vary.
Storage Plans Overview
- Basic Plan: 1GB of storage, suitable for small businesses with low message volume.
- Pro Plan: 5GB of storage, ideal for growing businesses that receive more messages.
- Enterprise Plan: Custom storage solutions, perfect for large organizations requiring extensive message storage.
Managing Your Storage
To ensure efficient management of your storage, it is advisable to regularly review and delete messages that are no longer needed. This can help free up space for new messages and keep your inbox organized.
Upgrading Your Storage
If you find that you are consistently reaching your storage limit, consider upgrading your plan. Upgrading to a higher tier will increase your available storage and provide additional features that may benefit your business.
For more information on storage options and how to manage your recordings, visit our support page or contact our customer service team.