Understanding Submission Management
Effective management of submissions is crucial for making the most out of your Video Contact Message platform. This article will provide an overview of how to manage and organize audio and video messages received from your website visitors.
Accessing Your Submissions
To access your submissions, log in to your Video Contact Message dashboard and navigate to the \'Submissions\' tab. Here, you will find a list of all messages received, including the sender\'s details and the timestamp of each submission.
Filtering Submissions
To streamline your workflow, you can filter submissions based on various criteria:
- Date Range: Select a specific date range to view messages received during that period.
- Message Type: Filter by audio or video messages to focus on the type of submission you wish to review.
- Status: Use the status filter to view unread, read, or archived submissions.
Managing Submission Responses
For each submission, you have the option to respond directly. Click on a message to open it, and use the response field to type your message. This feature promotes quick and effective communication with your visitors.
Archiving Messages
As your submission list grows, you may want to archive older messages to keep your dashboard organized. To archive a message, select the submission and click on the \'Archive\' button. Archived messages can still be accessed in the \'Archived\' section.
Conclusion
By utilizing the submission management features in Video Contact Message, you can effectively keep track of visitor interactions, respond promptly, and maintain a clean dashboard. For further assistance, consult our help center or reach out to our support team.