Suggested text: Our website address is: https://videocontactmessage.com.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.
Privacy Policy
Last updated: January 1, 2025
1. Introduction
This Privacy Policy explains how Video Contact Message collects, uses, and protects personal data when you use our Service. We are committed to GDPR compliance and protecting your privacy.
2. Data We Collect
Account data: Name, email address, and password when you register.
Usage data: How you interact with our platform, including page views and feature usage.
Widget recordings: Audio and video messages submitted through widgets you deploy are stored on your behalf.
Payment data: Billing information is processed by Stripe; we do not store card details.
Log data: IP addresses, browser type, and access timestamps for security purposes.
3. How We Use Your Data
To provide, operate, and improve the Service
To send transactional emails (receipts, alerts, support replies)
To detect and prevent fraud and abuse
To comply with legal obligations
4. Data Sharing
We do not sell your personal data. We share data only with:
Stripe (payment processing)
Hosting and infrastructure providers under data processing agreements
Law enforcement when legally required
5. Data Retention
Account data is retained for as long as your account is active, plus 30 days after deletion. Recordings are retained until you delete them or your account is terminated.
6. Your Rights (GDPR)
If you are in the EEA, you have the right to access, rectify, erase, and port your data, and to object to processing. Contact us at noc@xmla.com to exercise your rights.
7. Cookies
We use cookies for session management and analytics. See our Cookie Policy for details.
8. Security
We use industry-standard security measures including TLS encryption in transit and AES-256 encryption at rest. No system is completely secure; we encourage you to use a strong, unique password.
9. Contact
Data Controller: Video Contact Message — noc@xmla.com